ALL TORQUE GUN TOOLS ARE COVERED BY A FULL 1 YEAR, NO QUESTIONS ASKED, GUARANTEE!
You break it under normal use - we fix it free of charge!
No Questions Asked!
Our repair facility enables us to provide our customers with excellent service. You can expect fast and friendly service from Torque Gun. The repair department’s average turn around is one to two weeks on tools or pumps. We now provide an on-site repair and preventative maintenance service.
Please call 888 GUN-2-GUN or contact us to schedule a repair.
How the Torque Gun Repair Facility Operates:
- The broken or damaged item is shipped to us. Item(s) should be accompanied by the Torque Gun Repair Form*.
- Once received by us the item is torn down and inspected.
- We will then contact the customer with a repair estimate either by fax, phone or email.
- The customer will have the option to approve the repair or to replace the item if it is considered Beyond Economical Repair (BER)
- Upon approval of the repair and/or calibration, the item will be repaired, tested, calibrated and returned to the customer.
Repair Terms and Conditions:
- Terms are Net 30
- Freight is FOB Ship Point
ALL TOOLS SENT IN FOR REPAIRS MUST BE ACCOMPANIED BY THE REPAIR FORM.
CLICK HERE TO DOWNLOAD THE TORQUE GUN COMPANY REPAIR FORM*.
*NOTE: To use this form, download pdf document, fill out and send along with tool(s) to be repaired. Please include all special instructions as well as any and all Serial or ID numbers to ensure repair PO's get paid in a timely fashion. Also be sure to include whether the customer would like the tools calibrated. Your assistance is greatly appreciated.
